At Asteeri Infotech, our Refund Policy is based on standardized practices that strictly follow industrial norms. We put up with fair assessment practices and all the refund claims are processed with vigilant parameters to make sure the decisions are justified and mutually agreeable.
Our policies are treated with appropriate measures to settle different claims, originating from different assortments of needs and various business situations.
In case any client who is not satisfied with our services we can provide a refund within 30 days from the date of first instalment. The refund will be made after deducting the service tax and the hourly charges for the work completed by us.
The client will be refunded in the currency they paid. The bank may charge an exchange fees, or a change in the exchange rate may have resulted in a difference in the amount refunded compared to the amount the client originally paid. It is solely client’s responsibility to bear the fees orany losses in this process.
At Asteeri Infotech we always try to sort out the situation in case of a disagreement to have a win-win situation for both the parties.
If you want to request a refund, you can write to hello@asteeri.com with “Refund Request” as a subject line.